Reference

Legal terms for your account

We set out account terms, data handling and access conditions in plain English, so you can check what applies before you open an account.

IndiaLocal lawData useAccount access
p4r Legal terms for your account
REQUEST CHANNELS

How to contact us

If you need a clarification on terms, a correction to account data or a copy of a request we handled, use the contact path linked to…

Email request Send a written request if you want a copy of the data linked to…
In-account message Use the message box inside your account for consent, cookies or record changes.
Follow-up window If a request needs extra proof or a narrower scope, we tell you what…
RECORD HANDLING

How we handle records

We keep only the records needed to run your account, confirm access and answer lawful requests.

Data use

We use the details on file to verify access, process requests and keep account history tied to the right profile. We do not ask for extra fields unless there is a clear legal or security reason.

Cookie control

Cookies help remember login state, language choice and session settings. You can clear them in your browser, though some account pages may ask you to verify again after that.

Access checks

When you ask for a change to email, phone or recovery details, we may ask for a fresh check before the change is accepted. That lowers the risk of an unauthorised request being acted on.

Retention

We keep account records only for as long as needed for account handling, dispute response and statutory duties. After that, they are deleted or anonymised under our internal schedule.

Request changes

If you want a correction, a copy or a restriction on use, send a clear request from the address linked to your account and state exactly what should change.

Contact trail

For anything that affects access, consent or record use, use the support channel listed here. We attach the reply to the same request so you can track the outcome later.

Common questions on legal access

These questions cover the parts most people check first: records, corrections, cookies, access and how to reach us. Each answer points to the same rule set, so you can confirm what applies before you take the next step with your account.

Use the contact path tied to your account and ask for a copy of the records we hold. We may need to confirm identity before we send anything, and we only share what local law allows.

Yes. If a phone number, email or name field is wrong, send a clear correction request from the registered contact. We check it against our records and update it when the change is allowed.

We use cookies for session control, login state and language choice. You can clear or block them in your browser, but parts of the account may ask you to verify again after that.

Access depends on local law and is available only where local law permits. If your region is restricted, we do not offer account creation there until the rule changes.

We keep records for the period needed for account handling, dispute response and statutory duties. After that, they are deleted or anonymised under our retention schedule as required.

If a request needs more proof, we say exactly what is missing and pause the change until it is resolved. That way, you can answer once and avoid back-and-forth.

Use the support channel in your account or send a written request from the registered email address. That lets us match the message to the right file and keep the reply with your record.